Consumers, business and media law

This chapter of the Law handbook covers copyright, defamation on the internet, e-commerce, shopping online, internet content regulation, and privacy online.

The TIO provides an independent dispute resolution service for telephone and internet complaints. Find information about the complaints process.

Find legal information for community organisations including running the organisation, staff and volunteers, holding events, advertising, and insurance and risk.

Find information from the NSW Small Business Commissioner about a range of topics including retail leases, disputes and mediation. 

Find information from the Australian Competition and Consumer Commission for consumers and small business about how to recognise, avoid and report scams, including online scams, identity theft scams, investment scams, and job and employment scams .

Designed for seniors, this guide from NSW Fair Trading gives information on shopping rights, avoiding scams, housing, building or renovating, buying and maintaining a car, and planning ahead.

Find fact sheets and other resources about dealing with electricity, gas and water providers.

Find information about business, including business names, licensing, dealing with customers, advertising and marketing, selling goods and services, contracts, product safety, credit, and scams.

Find out about your rights when buying products and services in NSW.

Information for people running or wanting to run a co-operative or association in NSW. Topics covered include registering a co-operative, incorporation, and charitable fundraising.