The Library is open. See frequently asked questions.

Renters’ Guide to COVID-19 updated

Have you recently been affected by the COVID-19 pandemic?Blue image showing houses underneath images of the COVID virus

The NSW Government has introduced a 60-day eviction ban for tenants who have been recently affected by COVID-19 pandemic.

If your household income has reduced due to COVID-19 by at least 25% compared to the average weekly household income for 4 weeks from 29 May 2021, then you are considered 'impacted' by the recent outbreak and will be exempted from termination because of rental arrears if:

  1. you give notice to your landlord that you are an impacted tenant and
  2. you continue to pay at least 25% of your weekly rent.

This protection is in place until 11 September 2021.

The Government also announced that it will provide financial incentive to landlords who provide tenants with a rent reduction from 14 July 2021. 

Have you accrued rental arrears before 26/3/2021?

If so, and your household income has reduced by at least 25% per week because of COVID-19 in the period 15 April 2020 to 26 March 2021, you are considered an 'impacted tenant' and your landlord is prohibited from giving you a 90 days no grounds termination notice (s85), or giving you a termination notice for rental arrears, or taking you to the Tribunal for termination because of non-payment of rent unless they have agreed to a repayment plan or have participated in good faith repayment negotiations facilitated by Fair Trading. Further, your landlord must not list you on a tenant database because of the arrears accrued during the first wave of the pandemic.

These transitional measures are in place until 26 September 2021 and beyond that for the prohibition on database listing.

Find out more in the updated Renters' Guide to COVID-19. This guide was developed by the Tenants' Union of NSW to provide legal information about situations that may arise as a result of the COVID-19 pandemic, and has been updated to reflect recent changes. 

Renters’ Guide to COVID-19

As well as information about being a COVID impacted tenant, the guide also has information including paying rent during COVID, rent negotiations, and 
moving and the distancing rules. It also has a template letter you can use to request a rent reduction, and a template rent reduction agreement.