This section provides information for people who, at a most difficult time in their lives, also have to arrange a funeral. It discusses many topics, including the role of the funeral director, the documents required, what to do if the deceased person had no money to pay for the funeral, burial of stillborn babies, the role of the coroner, funeral funds, and how you can contribute to arranging a funeral.

Bereavement counsellors emphasise the therapeutic value for bereaved people of arranging and participating in the funeral service. The main importance lies in this participation, and the ritual of people coming together and saying something, rather than in displays of expensive equipment such as hearses, chapels, coffins and cars. However, for some people, a funeral is the last chance they have to show respect for a family member, so the money they spend on the funeral may be seen as a tangible expression of that respect.